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Grand America Hotel
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Places to Stay. Yelp Reviews. Had lunch and went to the pool for the afternoon. We could not get an adult drink without ordering food. They called it a Utah law, however you could go to their lounge and get drinks only. The Hotel is the loser. Bottom line; management is killing this gorgeous hotel by nickel and diming travelers who are already paying a premium to stay there.
Space That Inspires
Please understand, we spend this kind of money on our accommodations, but we will never think of staying here again. This was my second time at the Grand, and everything about this hotel will keep me coming back. I was in town for a concert and this property is centrally located.
I only have one thing that slipped someones attention. I ordered a salad through room service, and a third of the lettuce was inedible. Thought this should have been caught before it left the kitchen. The room was clean and beautiful.
Grand America Hotel
The bed was comfortable. Great water pressure in the shower and tub. We ate at the cafe thinking it would be less than the lounge after traveling for 6 hours. We waited OVER a half hour for our meal which we believe was forgotten to be placed as others around us were served, and it was extremely expensive and very small for We didn't valet, and we had to pack our own bags up to the 14th floor.
Service and billing sucked s both either were lacking or overcharged us. They seemed only to care about another dollar.
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We got a couples massage and the whole experience was amazing. The outdoor pool was fantastic—great staff and ambiance, it would be nice to have a little more selection for poolside food. I loved the spacious suites, the glamour of the hotel and the staff. The rooms are larger than many homes in Hawaii!
This is my second time staying at the hotel. The location is close to the public transportation, which made it easy to go without a car. Quality of the beds is OK, but for a 5 star hotel, this can improve. I love the pool! Also the wonderful fountains and gardens. I loved the music, be it a harp in the lounge or Jazz in the evening.
It is truly grand. The toy store is amazing too! We had a stay- cation.
Become a Jetsetter
I don't like paying for a cup of coffee in the morning. We have stayed in hotels all over the world, and compare them all to the Grand America. We have 4 boys under 10, and even they feel welcomed. Its hard to find such a wonderful hotel that exceeds all expectations and is still family-friendly. Everything is top notch. One of the best hotels you will ever stay at. Our bed was very uncomfortable. When we laid down our feet were higher than our heads! I would expect a 5 star hotel to have great beds and we were very disappointed in that. Grand America Hotel is a luxurious European-style story establishment that houses spacious guest rooms, including premier and executive suites.
Decorated in rich colors and fitted with flat-screen TVs and iPod docks, the rooms feature a step-out balcony and handcrafted furniture. There are shops on the main floor, along with a full service spa, exercise room and business center. The meeting rooms were well laid out and the support staff impressive. If there was anything that had room for improvement, it was the food -- dinner on our first night was not up to par note: "al dente" pasta means firm, not dry and crunchy and breakfast overpriced. Go across the street to the Little America Hotel, for better quality and variety.
All in all, the survey sent out by the software company asking for opinions got an overwhelming response asking for them to hold future conferences here.
I would recommend this hotel for conference attendees and personal travel by both families and singles. Of all the hotels we've stayed at in the past, the Grand America is the absolute best. Our King View room on the 19th floor was amazing.
The Grand America Hotel | Salt Lake City
The Interior finishes, maid service, check in were all above par. Lastly, make time for Sunday Brunch and its best not to eat the night before so you can savor all of their offerings. A truly amazing experience was had and we will definitely be back at some point to watch the Utes get beat.
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